Privacy Notice

This privacy notice explains how Gibsons Explorer handles personal information when you use chickencookieguest.click, make an inquiry, or book a guided walk or photo route.

Policy guidance

This section outlines how information handling, individual rights, and support channels are addressed within this notice.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Privacy data overview

01 · Collection

Data We Collect

We may collect your name, email address, phone number if you provide it, your inquiry message, tour date and group details, and any accessibility or dietary information you choose to share. We also collect limited technical data such as server request details and browser or device information.

The data we collect depends on how you contact us or use the site.
02 · Sources

How We Receive Data

We receive data when you submit a contact form, send an email, call us, or provide details during a booking inquiry. Technical information is collected through normal website operation and security logs.

Most information comes directly from you, with some technical data created automatically when the site is used.
03 · Cookies

Cookies We Use

Our cookies are limited to essential site operation and remembering privacy preferences. We do not confirm the use of analytics or marketing cookies on this site.

We do not state that analytics or advertising cookies are in use.
04 · Controls

Cookie Controls

We use only essential cookies needed for site operation and cookies that remember privacy preferences. You can block or delete cookies through your browser settings, but some site functions may not work as intended if essential cookies are disabled.

Cookie settings can be adjusted in your browser, and preference cookies may be stored to remember your choice.

Data processing overview

How personal data is used and shared

This section outlines the primary purposes for processing personal data, the categories of recipients involved in service delivery, and the legal context that may govern disclosure.

Processing purpose

Why We Use Information

We use the information you provide to respond to inquiries, confirm booking details, manage route and schedule coordination, carry out website security, and support technical delivery of the site. We may also use it to keep basic business records and to communicate about your request or confirmed service.

We use personal information only for the operational purposes described here.
Third-party sharing

Service Providers

We may share information with service providers that support website delivery, security, communication handling, or record management. These parties are expected to use the information only for the services they provide to us and to handle it with appropriate care.

Operational service providers may handle information only for the tasks they perform for us.
Legal basis

Legal Disclosure

Personal information may be shared if we must comply with legal obligations, respond to a valid request, protect our rights, or address security or fraud concerns. We limit such disclosure to what is reasonably necessary in the circumstances.

We disclose information to public authorities only when the law requires it or when a lawful request applies.
User Rights

Your Privacy Rights

You may ask to access your personal information, correct inaccurate details, or request deletion where the law allows. You may also object to or limit certain uses of your information in situations where those options are available.

Your rights may depend on the type of information involved and any legal limits that apply.
Requests

How to Make a Request

To make a privacy request, contact us using one of the methods listed below and describe what you want us to do. We will review the request and respond within a reasonable time, subject to any legal exceptions or verification needs.

We may need to confirm your identity before acting on a request.
Data Retention

How Long We Keep Data

Inquiry records, booking details, and related correspondence are kept for a practical period needed to manage the service, respond to follow-up questions, maintain business records, and meet legal or accounting requirements. When information is no longer needed, we delete it or de-identify it where appropriate.

We keep information only as long as needed for the purpose it was collected or for recordkeeping duties.
Policy Updates

Changes to This Policy

If we make material changes, we will post the revised version on this page and use reasonable steps to make the update visible. The date of the latest revision should be checked before you submit new information.

We review this notice from time to time and may update it when our practices or legal obligations change.

Contact Information

Email contact
help@chickencookieguest.click
Telephone
+1 506-599-3443
Mailing address
821 Gibsons Way, Gibsons BC V0N 1V8
Privacy contact